Privacy Policy

Last updated: April 2025

1. Who We Are

Just Cakes is an allergy-friendly bakery based in Ballykelly, Northern Ireland. We operate the website justcakesbakery.com. You can contact us at justcakesballykelly@gmail.com or by phone at 0795688619.

2. What Data We Collect

We collect the following personal data when you use our website:

  • Name, email address, and phone number — when you place an order, request a quote, or contact us
  • Order details and delivery information — to fulfil your purchase
  • Email address — if you subscribe to our newsletter
  • Payment information — processed securely by Stripe (we never store card details)
  • Website usage data — via Vercel Analytics and Speed Insights

3. How We Use Your Data

  • To process and fulfil orders
  • To send order confirmation and updates
  • To respond to enquiries and quote requests
  • To send newsletters if you have subscribed (you can unsubscribe at any time)
  • To improve our website and services

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract — to fulfil orders you have placed
  • Legitimate interests — to run and improve our business
  • Consent — for newsletters (withdraw any time)

5. Cookies

We use cookies and similar tracking technologies on our website. These include essential cookies required for the site to function, and analytics cookies to understand how visitors use our site. You can manage your cookie preferences at any time using our cookie banner.

6. Third Parties

We share data with the following trusted third parties only as necessary:

  • Stripe — payment processing
  • Brevo (Sendinblue) — email and newsletter delivery
  • Vercel — website hosting and analytics

We do not sell your personal data to any third party.

7. Data Retention

We retain order and contact data for up to 3 years for accounting and legal purposes. Newsletter subscriber data is held until you unsubscribe.

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise any of these rights, email us at justcakesballykelly@gmail.com.

9. Contact

If you have any questions about this privacy policy, contact us at justcakesballykelly@gmail.com.